Privacy Policy

Effective date: March 02, 2024

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Kontrabando Coffees (referred to as "us", "we", or "our") operates the website [Insert website URL] and is the legal entity Koldbrew Coffees (referred to as "Koldbrew", "the Company", "we", "us", or "our"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

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1. Information We Collect

We may collect personal information that you provide directly to us when you interact with our website or communicate with us through other channels. This information may include, but is not limited to:

• Contact information such as your name, email address, mailing address, and phone number.

• Payment information when you make a purchase, including credit card details.

• Information you provide when you participate in surveys, promotions, or other activities on our website.

We may also automatically collect certain information when you visit our website, including:

• Log data such as your IP address, browser type, operating system, and device information.

• Usage information such as pages visited, time spent on the site, and referral sources.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our products and services.

• Process transactions and fulfill orders.

• Communicate with you about your account, purchases, and inquiries.

• Send you marketing communications, promotions, and updates about our products and services.

• Conduct research and analysis to better understand our customers and improve our business.

3. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• With service providers and partners who assist us in operating our website, processing payments, fulfilling orders, and other business functions.

• When required by law or to respond to legal requests or proceedings.

• In connection with a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.

4. Your Choices and Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [Insert Contact Information].

By using our website or providing us with your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.